Privacy Policy

Last Updated : April 20,2022

Thanks for visiting this page! Your privacy is very important to us and we want to confirm that your information is safe with us.
In this policy we will explain our commitment to protecting your personal data and the choices you have with respect to the information.

If you have any questions about our Privacy Policy, please contact us at info@syntiaro.com.

Personal Information

Our privacy policy applies to syntiaro.com and other Syntiaro websites, our products and services, and any communications you have with us (eg. customer service inquiries). If you do not agree with our policy, please do not send us personal information.

In the context of this policy, “personal information” and “personal data” have the same meaning. They refer to information relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, or identification number.

Information we collect

When you use our websites and services, you provide us with the following information which we store securely:

  • Account information such as username and password
  • Contact information such as name, email address, billing address, phone number and country
  • Information about the products and services you sell (including inventory, pricing, sale, transaction, tax, and other data)
  • Information about your business (number of stores, or staff)

Cookies: We use cookies to analyze, personalize and improve our website.

How we collect information

We collect personal information directly when you provide it to us. Examples include:

  • Book a demo
  • Purchase our products
  • Subscribe to newsletters or email lists
  • Fill out a survey
  • Communicate with us via chat or emails

Payment information: We may receive information from payment providers to process transactions. Please note that we DO NOT store payment details on our sites.

We will use your information to fulfill a contract or take steps linked to a contract. If you buy software or services from us, we will use your information to fulfil your order, keep you updated, and to provide you with the software or service you have requested. We will only send you details related to your orders such as purchase confirmations and invoices.

Security

We take data security very seriously. In order to prevent unauthorised access or disclosure, we have put in place technical and managerial procedures to safeguard and secure the information we collect online. This includes secure connections for our administration system. We also implement other security and access controls, including username and password authentication and data encryption where appropriate. Only our authorized employees have access to your personal data.

Your rights

You have the right to access personal information we hold about you.

You have the right to ask that your personal information be corrected or updated.

If you no longer want us to use your personal information or use our services, you can request us to close your account and delete your information. Please note that certain information from the deleted account might be maintained for record keeping purposes, to complete transactions, or to comply with our legal obligations.

Contact us

Thanks for staying with us until the end of the policy! We hope that you are satisfied with the information we’ve provided.

Still have questions about our practices? Feel free to contact us via info@syntiaro.com.